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People from Western cultures such as the United States are particularly
challenged in their ability to understand someone else's point of view
because they are part of a culture that encourages individualism, new
research at the University of Chicago shows.
In contrast, Chinese, who live in a society that encourages a
collectivist attitude among its members, are much more adept at
determining another person's perspective, according to a new study.
One of the consequences of Americans' and other Westerners' problems of
seeing things from another person's point of view is faltering
communication, said Boaz Keysar, Professor in Psychology at the University
of Chicago.
"Many actions and words have multiple meanings. In order to sort out
what a person really means, we need to gain some perspective on what he or
she might be thinking and, Americans for example, who don�t have that
skill very well developed, probably tend to make more errors in
understanding what another person means," Keysar said.
Keysar is co-author with University graduate student Shali Wu of
'The Effect of Culture on Perspective Taking,' which discusses their
research and is published in the current issue of the journal
Psychological Science.
Although studies of children have shown that the ability a person to
appreciate another person's perspective is universal, not all societies
encourage their members to develop the skill as they grow up.
"Members of these two cultures seem to have a fundamentally different
focus in social situations," the authors wrote of Chinese and Americans.
"Members of collectivist cultures tend to be interdependent and to have
self-concepts defined in terms of relationships and social obligations,"
they said. "In contrast, members of individualist cultures tend to strive
for independence and have self-concepts defined in terms of their own
aspirations and achievements."
In order to study this cultural difference in interpersonal
communications, the team devised a game that tested how quickly and
naturally people from the two groups were able to access another person�s
perspective.
They chose two groups of University of Chicago students: one consisting
of 20 people from China who grew up speaking Mandarin, and another group
including 20 non-Asian Americans who were all native English speakers.
The researchers tested a hypothesis that suggested interdependence
would make people focus on others and away from themselves. They did that
by having people from the same cultural group pair up and work together to
move objects around in a grid of squares placed between them.
In the game, one person, the director, would tell the other person, the
subject, where the objects should be moved. Over some of the squares, a
piece of cardboard blocked the view of the director, so the subject could
clearly tell what objects the director could not see. In some cases there
were two similar objects, one blocked from the director's view and one
visible to both people playing the game.
The Chinese subjects almost immediately focused on the objects the
director could see and moved the correct objects. When Americans were
asked to move an object and there were two similar objects on the grid,
they paused and often had to work to figure out which object the director
could not see before moving the correct object. Taking into account the
other person's perspective was more work for the Americans, who spent on
average about twice as much time completing the moves than did the
Chinese.
Even more startling for the researchers was the frequency with which
many of the Americans ignored the fact that the director could not see all
the objects.
"Despite the obvious simplicity of the task, the majority of American
subjects (65 percent) failed to consider the director's pespective at
least once during the experiment," by asking the director which object he
or she meant or by moving an object the director could not see, Keysar
said. In contrast, only one Chinese subject seemed confused by the
directions.
"Apparently, the interdependence that pervades Chinese culture has its
effect on members of the culture over time, taking advantage of the human
ability to distinguish between the mind of the self and that of the other,
and developing this ability to allow Chinese to unreflectively interpret
the actions of another person from his or her perspective," the authors
wrote.
Americans do not lose this ability, but years of culturalization based
values of independence do not promote the development of mental tools
needed to take into account another person�s point of view, they said.
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